General FAQs
What kind of awesome fits do you sell?
We've got the latest fashion trends with the touch of cozy fits and must-haves!
How do I get in touch with you?
Just click on our contact page, and we'll get back to you ASAP!
What are your business hours?
We're open 24/7 online, but our customer service team is available from 10am to 6pm.
Do you ship worldwide?
Yes, we do! We want everyone to enjoy our amazing fits!
What's your return policy?
Don't worry, we've got you covered! Check out our return policy for details.
Ordering and Payment FAQs
How do I place an order?
Easy peasy! Just add your faves to cart, checkout, and you're done!
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking and COD options.
Is my info secure?
Absolutely! We use top-notch security measures to keep your info safe
Can I cancel or change my order?
Just contact us ASAP, and we'll do our best to help!
How do I track my order?
You'll receive tracking updates via email, so you can stay up-to-date on your order's journey!
Shipping and Delivery FAQs
What's your shipping policy?
We offer fast and affordable shipping options to get your goodies to you quickly!
How long does shipping take?
Delivery times vary depending on your location, but we'll get your order to you as soon as possible!
Do you offer express shipping?
Yes, we do! Contact us for the same!
Can I change my shipping address?
Just contact us ASAP, and we'll do our best to update your address!
What happens if my order gets lost?
Don't worry, we'll work with you to resolve the issue and get your order to you ASAP!
Returns and Exchanges FAQs
Can I return or exchange an item?
Yes, you can! Check out our return policy for details!
How do I initiate a return or exchange?
Just contact us, and we'll guide you through the process!
Do I need to pay for return shipping?
Yes, Check our return policy for details!
How long does it take to process a return or exchange?
We'll process your return or exchange ASAP, usually within 7 to 14 working days depending on location!
What if I received a defective or incorrect item?
Sorry about that! Just contact us, and we'll make it right.
Product and Sizing FAQs
How do I know what size to choose?
Check out our size chart for guidance.
What materials are used in your clothing?
We use high-quality materials that are comfortable and durable.
Do you offer plus sizes or petite sizes?
Yes, we do! We want everyone to feel included and stylish.
How do I care for my new clothes?
Check the care label for specific instructions.
Account and Login FAQs
Do I need to create an account to place an order?
Yes, creating an account makes it easier to track your orders and save your info.
How do I reset my password?
Just click on the "forgot password" link, and we'll send you a reset link.
Can I save my payment information for future orders?
Yes, you can! Just opt-in to save your payment info when you checkout.
How do I update my account information?
Just log in to your account, and you can update your info from there.
What if I forget my login info?
Don't worry! Just contact us, and we'll help you recover your account.
Why am I having trouble checking out?
Sorry about that! Just contact us, and we'll help you resolve the issue.